I don't recommend anyone come to her for help. I want staples Management need talk with her about customers service or let's her go take classes forbcustomers service.
Petra, Carl, Chris & Caleb have always done their best to help me. Always gone above and beyond to make sure I get what I need. they have helped me with printing & Designing stuff and eventually helped me pick out my own printer. I was also having problems with my laptop and they were very informative about what was going on with it. I don't go anywhere else but here thanks to the customer service!
Thank you to read my message.
Any time I came staples I seen her unhappy service with customers.
The staff was working their butt off but the manager was doing just as least as possible. Took me 30 minutes to get 5 copies of something printed out from a USB file.
I also had been waiting 15 minutes but no body come to help,
I wish i could give it 0 stars. Worst service ever.. or i really can't say service because there was NONE!!! I drove to the store after getting an email saying my print are done. Third time this week i have gotten there and been treated horribly by a lady working the printing area. Dark hair, very dark complexion. She is extremely rude and has looked so miserable every time i have been there. I called the staples to make a compaint and the lady was not sorry at all and laughed about the matter. I will NEVER set my foot in any staples again. Very disappointed. Will be supporting local printing businesses from now on.
I just want to say the true. I went to staples in altoona make some copies. I saw the ladies have black long hair, she look like mexican and working at the copy center, she is not nice service with customers. one of customers asked her for help. she did not talk back or answer to customer, and other people waiting for her to help but she didn't say anything.
Caleb did a great job of explaining about pthe different computers and what one fit us best.
Staples is a US Electronics Store based in Altoona, Iowa. Staples is located at 3500 8th St SW, Altoona, IA 50009, USA.
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